A palazzo style pantsuit featuring a sweetheart frill neckline with tie straps from our AW18 ready to wear collection.
Sweetheart Palazzo Pantsuit
This is a palazzo style pantsuit with aesthetic pockets and sweetheart frill top in our signature sustainable satin. Featuring long, wide legs and drawstring adjustments with a sash belt for a very comfortable and pretty fit. Available in Black or Rouge Red.
Adhel is 173cm / 5ft 8in tall and wears a AU size 8 / UK 8 / US 4 / EU 34
FABRIC: Sustainable Satin
100% Recycled Polyester by Vivify Textiles.
This fabric is a Global Recycled Standard (GRS) Certified yarn made from recycled plastic bottles and dyed using certified OEKO-TEX sustainable dyes, proven to have no harmful substances, ensuring this garment not only feels luxurious to touch and is safe to wear, it has a minimal impact on the environment.
CARE: Warm hand wash, cool iron.
We take great pride in our reputation for quality.
RETURNING E-BOUTIQUE PURCHASES
Change-of-mind returns
If you change your mind, you can request an exchange or return of your purchase for an eBoutique credit. We happily accept returns and exchanges on full priced items. All returns must be in the original condition as sent. The item must not be worn, altered or washed, and must have its original tags attached.
If you would like to return or exchange an item, please notify us by email to obtain a Returns Authorisation Number (RA#). Items must be returned within 14 days of receiving the order for Australian orders, and within 21 days for orders for New Zealand, United Kingdom, Canada and United States. Returns after this date cannot be accepted.
SALE RETURNS / ONLINE SALE RETURNS
Please consider sale purchases carefully, as we do not offer returns, exchanges, refunds or credit on these items. Sale items will only be accepted if the merchandise is faulty or wrongly described.
FAULTY RETURNS
At Alteva, we pride ourselves on our premium designer pieces and quality craftsmanship, however we understand that there may be times where you need to return an item purchased from our eBoutique. In the instance that you receive an item that is faulty or wrongly described, you may elect to receive a refund, an exchange for another item, or credit. Please be advised that all faulty returns are assessed by our Quality Management team. This policy does not exclude or replace your rights under any applicable law.
Refunds for faulty or wrongly described merchandise will be processed once Alteva has inspected and accepted the return, using the original tender type. Debit and credit card returns must be processed against the exact card used to complete the original purchase.
HOW TO RETURN EBOUTIQUE PURCHASES
Please contact us by email at eboutique@alteva.com.au for approval of the return and issue of a Return Authorisation number (RA#). Returns without a valid Returns Authorisation number will not be accepted. Returns are processed within 3 -5 business days of receiving the return.
AUSTRALIAN RETURNS:
Once you have the RA number, you can complete the eBoutique Return Slip. Please send the item, the completed eBoutique Return Slip to:
Alteva E-boutique Returns
Order #_______
169A Wilding St
Doubleview WA 6018
Australia
INTERNATIONAL RETURNS:
Once you have the RA number, you can complete the eBoutique Return Slip. Please send the item, the completed eBoutique Return Slip to:
Alteva E-boutique Returns
Order #_______
169A Wilding St
Doubleview WA 6018
Australia
RETURN SHIPPING
Alteva is not liable for the loss of an item which is being returned, so please securely package and return the your using registered mail. We are not responsible for any items that are returned to us by mistake or without an RA number.
If you are returning a faulty, damaged or incorrect item, we will reimburse any reasonable postage or shipping costs where you can provide us with proof of those costs. We are unable to offer free delivery for ‘change of mind’ returns or exchanges.
Please allow up to two weeks in Australia and New Zealand and up to four weeks for UK and US for your return to arrive at our returns centre. Once we have accepted and processed your return, we will notify you via email, using the email address provided with your original online order. Please allow up to 5 business days for your return to be processed. Once the refund has been processed, depending on your card issuer, it can take up to 10 business days for the funds to show in your account.TAX & IMPORT DUTIES
Orders delivered within Australia may be subject to customs duty, import fees and taxes, including GST. Alteva will pay in full any import charges on your behalf. With each item ordered, you authorise Alteva to act on behalf of you, the recipient, in order to receive information relating to the import charges, and facilitate the clearance of the merchandise.
If you were charged any custom duties or sales taxes for your original order, these taxes or duties are non-refundable through Alteva. We suggest you contact your local customs bureau directly to enquire how these duties or taxes may be recovered for returned merchandise.
We give an approximate processing time of between 1-2 working days for sizes and items in stock. Please understand, that this is processing time only and does not include the amount of time it may take for you to receive your order once you receive a tracking number.
In the event that items purchased in specific sizes may be out of stock, they will have to be manufactured for us and will require an approximate manufacturing timeframe of 5-10 working days. This does not include include the amount of time it may take for you to receive your order once you receive a tracking number.
Although we will make efforts to begin delivering products as soon as reasonably practicable, you understand and agree that there may be delays. An estimated time of delivery (ETD) is only an estimate, is subject to change, and Alteva does not represent or warrant that it will be able to ship the Product by the estimated date.
As a result, in the event that a delay arises and the estimated shipment and/or release of the product is not met, Alteva is not responsible for any damages that may occur due to the delay, nor shall it be obligated, except as set forth in these Terms, to provide any discounts, refunds or credits due to any such delays. We will provide you periodical updates with respect to such delivery schedule.
You will be charged the full price of the products at the time of placing the order including the postage required to the products destination.
If you select EXPRESS POSTAGE, this will not change the order processing time. Express Shipping is a service that Australia Post or DHL will use once your order has been dispatched.
On the rare occasion we may offer a refund, but a ($10.50) cancellation fee will apply. This covers website/sales fee's, Paypal/Credit Merchant fee's and reselling fee's which are non refundable to us.
If your order is within the above mentioned timeframe, please use the above information as reference. For any orders outside this time frame, please contact eboutique@alteva.com.au
AUSTRALIA
6
8
10
12
14
16
UK
4
6
8
10
12
14
US
2
4
6
8
10
12
TOPS
XS
S
M
L
XL
XXL
BUST
80
85
90
95
100
105
WAIST
60
65
70
75
80
85
HIP
88
93
98
103
108
113